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Terms of Use

Thank you for using Please check our Terms of Use before using our unique tools. Then feel free to compare rates and fees in real-time with our mortgage calculator. Check your free credit score. Get approved in minutes for your mortgage online. Find answers to your questions in our Mortgage Guide. Talk or chat with the home loan experts. Our tools and content are free. We want to demostrate value, earn your trust and win you as a customer, not just for this mortgage, but for life.

These Terms of Use govern your use of this website. Please read these terms and conditions carefully before using the website. By accessing or using the website, you agree to be bound by these Terms of Use. If you do not agree, please immediately discontinue accessing this website.


Your privacy is important to us. Our Privacy Policy explains how we treat your personal information and protect your privacy when you use our website. We will not share or sell any of your information with any third party, except as specifically described in our privacy policy.


Content on is copyrighted and protected by U.S. and worldwide copyright laws and treaty provisions. Also, patent, trademark, privacy and publicity laws and the various communication regulations and statutes protect the website's content. You are not authorized to post on or transmit to or from the website any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, or profane material, or any other content that could give rise to any civil or criminal liability under the law.

Any commercial use of or its content is prohibited. You may print a copy of the information contained on the website only for your personal use.

Loan Applications

You may qualify and apply for a loan through You agree to provide current, complete, and accurate information about yourself. We have the right to terminate your qualification or loan application and to decline to provide any and all future use of the website if the info you provide is untrue, inaccurate, not current, or incomplete. We reserve the right to decline your application for a loan.

Mortgage Account Online

We may require you to open an account to access parts of the You must create a username and a password to open an account. To protect the security of your information, we may require you to authenticate your identity to conduct certain transactions on this website. You may not disclose your username or password to a third party. If you believe that information that you have submitted through the website has been used without your permission, you must tell us immediately. Call us at 855-610-1112.

From time to time, due to the performance of maintenance, malfunctions or failures of software, equipment, devices, unusual transaction volume, or similar reasons, the website may not be available for your use. You agree that we shall not be responsible for any loss, damages, costs, or expenses which you may suffer or incur, directly or indirectly, as a result of the unavailability of the website, regardless of whether it could be shown that we could have prevented or reduced the duration of such unavailability by taking any action within our reasonable control. We shall also not be responsible for any loss, damages, costs, or expenses which you may suffer or incur, directly or indirectly, as a result of your inability to access the website caused directly or indirectly, in whole or in part, by your computer or mobile device, your inability to establish a connection to the Internet, your Internet Service Provider, or capacity or other limitations or constraints of the Internet.

Changes and Modifications

We reserve the right to temporarily or permanently modify or discontinue the website, or any portion of the website, for any reason, at our sole discretion, and without notice to you. We may change the Terms of Use without notice to you. Please review the Terms of Use because we will consider your continued access or use of the website after any modifications to be your conclusive acceptance of the modified Terms of Use.


You may connect with on social media sites like Facebook, LinkIn, and Twitter. Our website and the content on our website, including blog posts may contain links to third-parties, such as social media sites which we do not own or control, but which are providing for your convenience. If you visit a link to another site, you do so at your risk subject to the terms and conditions established by the operator of that site. The fact that we provide a link to a site does not mean we endorse, authorize, or sponsor that third-party site. We reserve the right to terminate a link to a third-party site at any time.

No Warranty

Although we try to provide accurate and timely information on the website, there may be inadvertent, technical, or factual inaccuracies and typographical errors. For these reasons, we cannot warrant the accuracy, completeness, or timeliness of the information, text, graphics, links, or other items on this website. Calculators and tools on the website provide you with estimates that may be different than actual amounts.

Limitation of Liability

You agree that all access and use of the website and its contents is at your risk. We are not liable for damages in connection with the website or any linked site, including your inability to use by any part, failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure.

Applicable Law

You agree to abide by all applicable local, state, and national laws and regulations in your use of the website. Our website is available only to individuals who are permitted to use it under applicable law. If you do not qualify, please do not use our website. You agree to be solely responsible for your actions and the contents of your transmissions through the website. You agree not to impersonate any person or entity or falsely state or otherwise misrepresent your identity or affiliation with a person or entity. You represent and warrant that you possess the legal right and ability to enter into these Terms of Use and to use the website by these Terms of Use. Unauthorized use of this website, including but not limited to unauthorized entry into NewCastle Home Loans’ systems, misuse of passwords, or misuse of any information posted on a site, is strictl prohibited.

These Terms of Use shall be governed in all respects by the substantive laws of the State of Illinois. You and NewCastle Home Loans agree to submit to the personal and exclusive jurisdiction and venue of the state and federal courts located in Cook County, Illinois. The failure of NewCastle Home Loans to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect. You agree that regardless of any statute, regulation, or law to the contrary, any claim or cause of action arising out of or related to use of the site or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Please direct all questions or comments about these Terms of Use to or call 855-610-1112.