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Mortgage Blog

How to get a home loan

Jim Quist is the president and founder of NewCastle Home Loans. He has 20+ years of mortgage lending experience as a business owner, mortgage underwriter, and loan officer. Jim's goal is to help people buy homes.

Jim Quist is the president and founder of NewCastle Home Loans. He has 20+ years of mortgage lending experience as a business owner, mortgage underwriter, and loan officer. Jim's goal is to help people buy homes.



NewCastle’s Service Level Commitment


If you’re looking for the best mortgage lender, you need one that will not lie to you, will not take things personally, will answer their phone or return calls to your clients promptly, will not ask for extensions, will not make mistakes, and will be a true professional during the transactions, you’ve found us.

What set's NewCastle Home Loans apart from other mortgage lenders?

  1. Effective Communication - We are here for you 7 days a week, via phone, text or email and we promise you’ll never wait more than 24 hours for a reply.
  1. Honesty & Transparency - With our personalized closing plan and real-time updates, you’ll know what is happening from beginning to end. NewCastle delivers a consistent, reliable, and predictable experience every time. 
  1. Reliability - NewCastle’s Approved Buyer Certificate is our guarantee your buyer is qualified to purchase a home. You can be confident that the loan has been reviewed and approved by the persons who actually make loan decisions for NewCastle. We verify credit, income, and asset information so you know exactly how much your client can afford. As long as the property appraisal and title check out, and the buyer’s financial situation doesn't change, we promise the mortgage will close.
  1. Knowledgeable - You get a licensed mortgage professional who is dedicated to helping you achieve your goals. Work with one contact person from quote-to-close. With 15+ years of experience, we’re the solution to your lending needs.
  1. Accountability - We mean what we say. From pre-approvals to closing time frames, we promise to meet or exceed the expectations we set.   

Let's work together!

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Service Level Commitment - Mortgage Lenders